WE ARE PART OF THE EUROPEAN UNION (EU MEMBER STATE).
UK buyers please be advised: As new UK customs procedures are being introduced, our couriers can not guarantee next day or DPD 2 day shipping from Ireland.
Any VAT charges incurred by the new UK VAT CUSTOMS service is the sole obligation of the UK buyer. We imply no responsibility over UK Customs charges since the United Kingdom left the EU single market on December 31st 2020.
WE ARE AN AUTHORISED TREATMENT FACILITY FOR END OF LIFE VEHICLES (ELV).
**ENVIRONMENTAL WASTE PERMIT NUMBER:WFP-KE-15-0078-091**
**ALL ITEMS ARE SOLD WITHIN THE VAT MARGIN SCHEME FOR SECOND HAND GOODS. REVENUE REGULATIONS REQUIRE THAT THE BUYERS MUST BE INVOICED AT A RATE WHICH IS INCLUSIVE OF VAT. THIS VAT IS NOT RECOVERABLE BY ANY VAT REGISTERED BUYER.**
**ALL QUOTED SHIPPING PRICES TO YOUR COUNTRY ARE FOR MAINLAND CITY LOCATIONS. IF YOU ARE LOCATED IN A RURAL LOCATION WE MAY HAVE TO CHARGE ADDITIONAL COSTS. IF YOU ARE IN A RURAL LOCATION, PLEASE CONTACT US BEFORE PURCHASING AND WE WILL BE HAPPY TO PROVIDE A SHIPPING QUOTE.**
CONDITIONS OF SALE FOR PARTS
1. PRIVACY STATEMENT
If you send us correspondence, including emails and faxes, we may retain such information in the records of your account. We retain these records in order to keep records of our relationship to measure and improve our customer service, and to investigate potential fraud and violation. We may overtime, delete these records if permitted by law.
2. PARTS GUARANTEE
Most vehicles and parts of vehicles sold from this establishment are auto salvage, are second hand and sold as such. Whilst we wish to give good value to our customers we cannot guarantee each part to be absolutely perfect as this is reflected in our prices when they are compared to brand new items.
**All of our products are delivered with seals or special markers. Damaged seals or markers will void any claim for reimbursement of costs.***
**We mark all our items with yellow security paint to seal items from being opened. If the security seal has been tampered with, this will void any warranty implied.**
All goods are warranted to be in satisfactory working order at the time of purchase. In the event of a fault arising within the guarantee period the seller reserves the right to either repair or exchange the goods. If replacement goods cannot be found within a reasonable time then the full purchase price will be refunded. This will only happen on production of the original sales invoice and only if the goods are returned in the same condition as when the goods were supplied. Kilcock Car Dismantlers will not hold itself liable to reimburse you for any installation charges no matter how they are incurred unless otherwise stated.
There is a 20% handling charge for all parts that were correctly supplied by us that are returned. In the case of parts delivery via courier or post, this cost is non-refundable if the part was correctly supplied by us.
3. QUALITY
Any parts purchased will comply with the Sale and Supply of Goods Act and be of "Satisfactory quality" unless specified at the time of sale.
Any parts purchased will carry a minimum guarantee of 14 Days.
4. STANDARD GUARANTEE
All goods sold by Kilcock Car Dismantlers will carry a minimum 14 DAY WARRANTY from the date of purchase. Under no circumstances will Kilcock Car Dismantlers entertain any claim(s) whatsoever in regard to labour costs/charges involved in fitting, removal and or changing of the parts supplied by the company.
The 14 DAY WARRANTY will only cover parts purchased for general / public road use and will be VOID of any WARRANTY if fitted to any type of Race / Track car or for any other type of off road use.
5. DELIVERY
Kilcock Car Dismantlers will only contact you if your required part is available by us and ready for dispatch. We will try to deliver your parts to you within two working days of your order within the Ireland and 3-5 working days to overseas destinations, where this is practical. However delays may sometimes occur which are outside of our control. Any date specified for delivery is therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any monies paid by you for those products and delivery monies you have been charged. However we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.
6. DELIVERY OF BODY PANELS
Please note that Bonnets, Wings and Bumpers are very fragile due to their large thin profile and are therefore prone to damage. We therefore use specialist couriers to ship these parts to limited commercial locations within Ireland only. If you wish to be assured of delivery please confirm this with us when placing your order.
7. INSPECTION OF GOODS AND SIGN-OFF OF DELIVERY
All goods must be inspected upon delivery before signing. If goods prove to be damaged, do not sign and contact Kilcock Car Dismantlers within 2 working days. On delivery, please inspect all goods before signing; this is to ensure that the item has not been damaged during transit/carriage. If courier refuses you to inspect the goods, simply write the word 'Damaged' and then sign. This is to ensure that if necessary, a claim can be made against the Courier Company.
8. SHORTAGES OR DAMAGED GOODS
In the event that a part(s) is supplied and prove to be incorrect or faulty upon fitting, Kilcock Car Dismantlers must be notified within 2 working days upon receipt of the goods in writing. Collection can then be arranged; if a replacement is not available then a full refund will be offered.
9. CORRECT PARTS SUPPLIED/ DELIVERED
If a part is supplied correctly by us but you have made an error whilst ordering that part, Kilcock Car Dismantlers must be contacted within 2 working days in writing and the part(s) returned to us within 7 days (for Irish/ UK customers and 10 days for customers outside of the Ireland/UK) of purchase at the cost of the customer. We will refund the customer subject to charging a handling fee of 20%.
Please Note: due to an increase in wrongly ordered items (i.e. people purchasing items to self-diagnose) we now charge a 20% restocking fee – this is to deter this practice, and is an unfortunate condition of sale that we have had to implement – postage will not be refunded in any instance.
The deduction made is for time and effort wasted in initial listing of the item, re-testing, re-listing, re-shelving, & handling the returned part.
10. CLAIMS / REFUNDS
When you purchase online, you have a statutory right to return a product (other than perishable produce) within 7 days after your order has been delivered for replacement(cooling off period). You have a contractual obligation and we are contracted to you to supply a suitable part or replacement within 14 days of the initial order. If we are unable to supply you a replacement product within 14 days then we shall terminate the contract and refund your money. If a product is damaged or faulty please contact Kilcock Car Dismantlers and we will provide a replacement. Refunds will only be given where we are unable to complete the contract and terminate because no other suitable part is available. Persons or parties that return goods that are faulty and then do not allow us 14 days to provide a suitable replacement will be in breach of these terms and conditions of sale and in breach of contract. All parts are digitally imaged and the images recorded at Kilcock Car Dismantlers Ltd head office.
11. ELECTRICAL UNITS
All electrical/electronic items must be fitted by a qualified auto electrician. We cannot accept returns for items damaged as a result to being incorrectly fitted by unqualified persons. Returns for items that are not in working order will require written confirmation from a qualified auto electrician stating problems found.
This item is in working order unless otherwise stated in the description, please see below for our returns policy should there be any issues. Should a part need to be returned whether for fault or unsuitability NO LABOUR CHARGES WILL BE COVERED.
12. ENGINES/GEARBOXES
Engines and gearboxes must be installed by a qualified mechanic to qualify for the warranty.
Timing chain/belt and oil cooler must be replaced by customer at the time of installation for any warranty to be valid.
The warranty will only cover the parts supplied and will not cover any labour charges under any circumstances, please bear this in mind before placing orders.
All engines purchased must be installed by a qualified and recognised motor mechanic and must be fitted with a new timing belt/cam belt/ chain and filled with new oil and filters upon installation. Failure to follow this procedure will result in the guarantee/ warranty being rendered null and void. Proof of Purchase and Professional Installation will be necessary to proceed with any Warranty claim.
13. DAMAGED ITEM (ON SITE)
Occasionally we discover that an item may have been damaged whilst in storage and as a result the item is unusable so we are unable to dispatch it.
We will initially make contact with the buyer of the occurrence and will try our best to source a replacement if possible.
We reserve the right to cancel any order and refund the full amount paid by the buyer at any time.
14. RETURNED PARTS
Parts returned for credit must be returned in their original packaging.
15. SURCHARGES
Surcharges must be paid on purchase of all exchange units. The surcharge will then be credited when the old unit has been returned has been returned and passed through our returns department.
16. EXCHANGE UNITS.
Exchange Units cannot be refunded if Kilcock Car Dismantlers consider the part/s to be in unserviceable condition.
17. SUITABILITY OF PARTS
It is the responsibility of the customer to assure himself that the parts supplied are suitable and correct for the application involved.
18. STOCKING POLICY
We sell parts that are generally known as replacement parts.
These can be;
Manufactured by or on behalf of the car maker (common word 'Genuine') and carry the manufacturer's logo Manufactured by a supplier that supplies the car maker (common term 'original') and carry the manufacturers’ logo Manufactured by a supplier who does not supply the car maker.
19. GENERAL
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control, including but not limited to any force majeure incident. Our failure to exercise any right or provision of the terms and conditions of sale shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the Terms and conditions are solely used for the convenience of the parties and have no legal or contractual significance.
20. LAWS
The Terms of Condition shall be governed by and construed fully in accordance with the law of Ireland and the United Kingdom. You and we agree to submit to the exclusive jurisdiction of the courts located in the Republic of Ireland. If any provision(s) of the Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
21. CONTRACT
No contract will EXIST between you and Kilcock Car Dismantlers for a sale to you for any product or service unless and until Kilcock Car Dismantlers accepts your order by taking payment, confirming your order by email; that it has dispatched your order. That acceptance will be deemed as complete and to have been effectively communicated to you at the time. Kilcock Car Dismantlers sends the email to you (whether or not you receive the e-mail).
22. WARRANTY
These conditions replace and supersede all previous issues.
These conditions shall apply to all contracts for the sale of goods Kilcock Car Dismantlers Ltd to the buyer to the exclusion of all other terms and conditions which the buyer may purport to apply under any purchase order confirmation or similar documents.
Warranty will cover supplied part only - no additional parts used or labour costs will be covered.
All of our products are delivered with seals or special markers. Damaged seals or markers will void any claim for reimbursement of costs.
Articles with broken or no longer existing markers or seals are considered to be no longer in the delivery condition.
All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these conditions.
Acceptance of delivery of the goods shall be deemed conclusive evidence of the Buyers acceptance of these conditions.
Cam belts must be changed before fitting the unit.
Thermostat and temperature sensor(s) must be changed.
O/E filters must be used, engine must be flushed.
This warranty covers the block, cylinder head and their associated parts only.
It does not apply to ancillary items attached i.e. manifolds, sump, water pump, diesel injection pump, injection system, turbo, distributor, gaskets, oil and water seals, sensors, pulleys, drains and sprockets.
Most vehicles and parts of vehicles sold from this establishment are auto salvage, are second hand and sold as such. Whilst we wish to give good value to our customers we cannot guarantee each part to be absolutely perfect as this is reflected in our prices when they are compared to brand new items.
The guarantee is applied to the subject sold and NOT delivery, labour time, car hire, loss of earnings or any other third party costs. We will always try to supply the exact part that our customers require. Due to variations in make, model, design and years of manufacture, we cannot give any guarantee that the parts are correct for the purpose required.
Please be advised we are just parts suppliers and any information we give is advisory, please refer to a professional (mechanic or auto-electrician) for accurate information before purchasing parts.
Please check the picture and study the description to ensure the part is right for you in order to avoid items being returned. If you have any queries get in contact with us before purchase (+353 (0)1 6757700).
Sales are made on the strict understanding that the customer is responsible for making sure the parts bought are correct for the purpose required. Incorrectly ordered parts shall be subject to a 20% handling charge. In the event that the part purchased is not correct for the particular vehicle we will attempt to replace the part with the correct one if notified within 72 hours IN WRITING.
Any part which is found to be faulty or unserviceable (unless the fault was declared on purchase) will be repaired or exchanged. If notification is made within 14 days of purchase, unless the part was sold under special terms evidence in writing and assuming the part has not been subject to misuse, alterations or substitution.
If after the supply of an engine / gearbox unit from this company (Kilcock Car Dismantlers Ltd) a fault develops, then this company reserves the right to conduct a mechanical investigative examination - the purpose of which is to safeguard both us and the customer/purchaser to identify any subsequent liability.
If the item sold is found to be defective as a direct result of workmanship or substandard parts etc. Kilcock Car Dismantlers Ltd will rectify the matter in accordance with the terms of our warranty. Consequently, Kilcock Car Dismantlers Ltd reserves the right to undertake the initial inspection, thereafter if a dispute arises - or may arise - then this company - and subsequently our engineer or representative is prevented from such an examination, then the warranty issued by Kilcock Car Dismantlers may be prejudiced.
Delivery of the goods shall be made to the buyer's nominated address. It is the buyers’ responsibility to make all arrangements to take delivery of goods whenever they are tendered for delivery. Although every effort is made to ensure goods arrive at schedule time, no responsibility can be accepted where any such delay occurs.
Any variations of these conditions (including any special terms agreed between the parties) shall be inapplicable unless agreed in writing by Kilcock Car Dismantlers Ltd. This warranty is non-transferable.
All engines and gearboxes are supplied on an exchange basis, please ensure that the unit is ready for collection within fourteen days of sale or a surcharge will be applied. If an alternative arrangement has been agreed, please call Kilcock Car Dismantlers Ltd to confirm the agreement.
23. CLASSIC CAR/VINTAGE ORDERS
No warranty is given or implied for anything antique or older than 50 years old due to the nature of metal fatigue age etc. other than the statutory seven day cooling off period if sold online.
24. POSTAGE
All items are shipped using DPD, UPS or AN POST(ROYAL MAIL, LA POSTE, CORREOS ETC) . Each of our couriers have selected areas that they will not provide shipping options for
or the delivery times vary with each company therefore, we may send your item via any of the above logistics companies.
We also aim to send your item the same day via the quickest viable option necessary.
Please see our positive feedback for confirmation of this. Residents living outside Ireland/UK should call or message before bidding as postage charges may be higher and we will have to get a quote from our reputable couriers.
Standard. Postage prices are for UK MAINLAND ONLY.
please contact us for a quote to Channel Islands, Isle of Wight, Isle of Man,
Scilly Isles, Scottish Highlands, Scottish Islands, Highlands, Islands.
